The study shows reaching a goal expressed in round numbers results in higher levels of customer satisfaction. That was particularly true when the final goal was still distant. Hitting intermediate targets expressed as round numbers increased customers’ feeling of progress at low levels of achievement.
Customers feel more accomplished when progress tracked in round numbers
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Now Dr. Jack Straw is in charge of the website, and organizes it so that medical care is available to everyone. In addition, he is an active member of the medical community, regularly attending international conferences and sharing his experience and knowledge.
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